Shipping policy
Shipping Policy
At Huna, we're committed to a clear, straightforward delivery experience for our UK and US customers. Prices are shown in GBP for the UK and USD for the US.
Where we ship We ship to addresses within the United Kingdom and the United States. If you're outside these regions, contact us and we'll do our best to help.
Free shipping All UK and US orders qualify for free tracked shipping, with no minimum order value.
Order cutoff Orders placed before 5:00 PM (GMT) are processed the same or next business day. Orders placed after this are processed the following business day, which may add a day to the estimate.
Delivery times (Monday–Friday, excluding public holidays; the same estimates apply to UK and US orders)
- Processing / handling time: 1–2 business days
- Transit time: 4–8 business days
- Total estimated delivery: 5–10 business days
Carriers In the UK we ship with Royal Mail and other trusted couriers (e.g. Evri, DPD). In the US we ship with USPS and other trusted couriers (e.g. UPS, FedEx).
Tracking Once your order ships, you'll receive an email with a tracking number. You can also track it any time on our Track Your Order page: https://www.hunajewelry.co.uk/apps/parcelpanel
Lost or delayed parcels If your delivery is delayed or lost, contact us at info@hunajewelry.co.uk and we'll investigate with the carrier and make it right.
Huna Jewelry Pernisstraat 60, 2729 EG Zoetermeer, Zuid-Holland, Netherlands
Email: info@hunajewelry.co.uk
Phone: +31 20 3698662
Customer service:
Monday–Friday 9:00 AM–6:00 PM (GMT)
Saturday–Sunday 10:00 AM–5:00 PM (GMT)
We reply within 1–2 business days.